Botpress, a global leader in developer-focused conversational AI, has raised $25 million in a Series B round, further cementing its mission to transform how businesses build and deploy chatbots and intelligent assistants. The round was led by Framework Venture Partners, alongside Inovia Capital, Deloitte Ventures, HubSpot Ventures, Decibel, and other existing investors.

This fresh injection of capital is a major step forward for Botpress as it continues to simplify chatbot development while delivering enterprise-grade performance. The funding will accelerate platform development, expand engineering talent, and support global go-to-market efforts.

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Building the OS for Conversational Interfaces

Founded by Sylvain Perron, Botpress operates on a bold thesis: that every business will eventually operate through conversational interfaces - whether for sales, support, internal operations, or automation.

Unlike traditional chatbot builders, Botpress empowers developers to create highly customized conversational experiences using modern programming languages and modular tools. The platform features a low-code visual builder, NLU (natural language understanding), and a robust API layer - all open-sourced and designed for extensibility.

This Series B milestone marks a scaling moment. As businesses increasingly shift toward AI-powered engagement, the need for flexible, enterprise-grade platforms like Botpress has never been more urgent.

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Developers First, Always

While many chatbot tools focus on business users with drag-and-drop simplicity, Botpress has taken the developer-first route - and it’s paying off.

Over 100,000 developers globally are now building bots using Botpress. From embedded customer support to internal HR assistants, the applications are diverse. Developers are drawn not just by the tech stack, but by the control they retain. Botpress doesn’t lock users into rigid UIs or workflows. Instead, it offers composability and freedom to tailor every experience.

Botpress has become especially popular among fast-growing startups and mid-market SaaS companies looking to embed conversational UIs into their products. With a modular architecture and open-source DNA, teams can scale features as needed without replatforming.

Control Is the Moat

Here’s where founders should lean in: In AI products, control is the new UX. When you give builders granular control - like Botpress does - you move from being a tool to becoming infrastructure. That shift changes your valuation multiple. You’re no longer just solving a problem - you’re enabling an ecosystem. Botpress doesn’t just let developers “build a bot” - it lets them architect intelligence into their core workflows. If you’re a founder building in AI, don’t just ship outputs. Ship composability. It’s your key to enterprise retention.

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Conversational AI Market Outlook: Where the Opportunity Lies

According to Precedence Research, the global conversational AI market was valued at $9.6 billion in 2023 and is expected to grow at a CAGR of 22.7%, reaching approximately $47.6 billion by 2032. This massive growth is fueled by three key shifts:

• Enterprise automation demand is rising: Over 40% of customer interactions are now expected to be handled by bots, according to Gartner.
  
• Generative AI is evolving capabilities: LLMs are enabling bots to handle multi-turn conversations, support intent prediction, and integrate contextual memory - transforming what bots can do.
  
• Developers want ownership, not limits: A 2024 Stack Overflow survey found that 65% of developers prefer open-source AI tools over SaaS “black boxes,” citing customization and transparency as top reasons.
  

With enterprises increasingly embedding conversational AI into internal and customer-facing workflows, demand is shifting from rigid solutions to modular frameworks that allow complete control - and Botpress is leading that transition.

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Why Conversational AI Matters More Than Ever

The global conversational AI market is booming. It was valued at $10.7 billion in 2023 and is projected to reach $32.6 billion by 2028, growing at a CAGR of 24.5% according to MarketsandMarkets.

Drivers of this growth include:

• Rising demand for automated customer support
  
• Increasing use of messaging apps for business interaction
  
• Advances in NLP (natural language processing)
  
• Widespread cloud adoption
  

Chatbots are no longer confined to scripted FAQs. Today, they help schedule appointments, qualify leads, onboard employees, and even process refunds. As complexity increases, platforms like Botpress that offer deep customization and AI orchestration will dominate.

Botpress’s open-source engine has made it a go-to option for enterprises looking to build secure, scalable, and on-prem solutions - especially in regulated industries like healthcare, banking, and education.

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 What’s Next for Botpress?

With the new capital, Botpress plans to:

• Expand its LLM integration layer, giving developers easier access to models like GPT-4, Claude, and open-source alternatives
  
• Advance its AI agent infrastructure, enabling bots to complete dynamic multi-step goals instead of fixed scripts
  
• Grow its global developer community with improved docs, templates, and enterprise onboarding kits
  
• Deepen partner channels across industries including fintech, healthcare, education, and public sector
  

By investing in infrastructure and ecosystem support, Botpress is making a long-term bet: that conversational AI will become as fundamental to business software as web frameworks are to the modern internet.

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A Bet on Open Source and Open Standards

One of Botpress’s most strategic advantages is its open-source foundation. In an era where proprietary AI is increasingly distrusted or constrained by ethical concerns, transparency and auditability matter. Enterprises can host Botpress on their own infrastructure, integrate it with internal data lakes, and remain fully compliant with industry regulations.

This aligns with a growing trend: AI tools that are explainable, modular, and auditable are winning trust at the enterprise level. Botpress doesn’t just offer that - it was built around it.