Freelancers vs Full-Time vs Fenoms: Who Actually Communicates Best in Remote Work?
June 6, 2025
byMihia Ma
Remote work promised freedom and access to talent, but too often delivers disconnection. Founders juggle misaligned updates, missed deadlines, and deafening “Slack silence.” In one survey of middle-market companies, nearly three-quarters (73%) of executives reported their employees feeling isolated under remote or hybrid work. A recent Fast Company article notes that managers are actually failing at communication: employees gave their managers a mediocre 7/10 for managing remote teams, and 30% said they’re frustrated by unclear communication from their bosses. In short, nearly one-third of workers feel starved for clarity and context at a time when tools like Zoom and Slack are supposed to bridge the gap.
Why is clear communication so rare on remote teams? Research suggests that company-wide remote work tends to make collaboration networks “less interconnected and more siloed”. In other words, if you simply ship people offshore or behind screens without embedding them into your workflows, messages get lost between the cracks. This article compares freelancers, full-time remote hires, and Fenoms (our term for deeply embedded contractors) on this crucial dimension of communication. We’ll show what helps teams stay aligned and why Slack-native integration can make remote feel local again.
A remote team meeting, as often seen on Slack or video chat platforms. Even in modern setups, distributed teams struggle with feeling connected and sharing context.
Freelancers, Flexible but Fragmented
Pros: Freelancers bring cost-effectiveness, agility, and specialized skills on demand. You can tap global talent quickly without long hiring cycles. Many are highly self-driven and used to working independently. But the flip side is that freelancers are by nature async and ad-hoc. They juggle multiple clients, set their own schedules, and communicate on their own terms.
Cons: Communication with freelancers often happens over email or external platforms, not inside your daily team channels. In fact, one survey found that communication troubles are the second biggest challenge of working with freelancers: 52% of employers identified it as a top issue. Freelancers usually aren’t embedded in a company’s Slack or project tools, so they lack daily context. You might send a Slack message or email at 9am and hear back late that evening, if at all. This makes it hard to build momentum or keep projects moving quickly. One industry report warns that hiring contractors often “means you end up managing two things: the workstream and the person behind it.” Without daily syncs, you become the middleman relaying messages between your team and the freelancer.
- Delayed updates: Freelancers may reply on their own schedule. A quick question can slip into their inbox backlog or get buried under other projects.
- Tools mismatch: They might use different apps (their own email, Asana, Trello, etc.) instead of your Slack and GitHub.
- Cultural fit is weak: Unless you train them rigorously, they won’t “think like your team.” Over time, they often drift rather than drive projects forward.
Bottom line: Freelancers are extremely flexible and cost-effective, but hard to integrate into a fast-moving, collaborative workflow. They excel when you need a one-off task or niche expertise, but don’t expect them to pick up the ball day-to-day. Communication with freelancers requires extra structure (detailed briefs, regular check-ins) or you risk costly misalignment.
Full-Time Hires, Present, but Siloed
Pros: Full-time remote employees are on the clock for your company. They have dedicated hours and (ideally) company benefits. With a full-time hire, you have more control over their schedule and training. There’s also the hope of culture fit, a committed team member who could one day participate in Slack watercooler chats or offsites.
Cons: However, being “full-time” doesn’t automatically break down silos. In practice, many full-time remote hires end up in isolated pockets, each in their own tools or departments. A recent study found that remote work causes team communication networks to become “more siloed”, with fewer new connections across groups. Similarly, Business Insider reports that people working from home were significantly less likely to form new collaborations than when they were co-located.
- Isolation: Even a dedicated remote employee might only interact with a narrow circle. Without proactive management, it’s easy for them to attend endless Zoom meetings without actually sharing or consuming knowledge across teams. In one survey, 61% of remote workers said their team felt siloed because “everyone uses different tools”. If your marketing person uses one set of channels and your engineer another, they might as well be continents apart.
- Onboarding delays: Onboarding full-time hires can be slow if processes aren’t optimized. New hires often face a deluge of meetings (some report 40% of meetings could be asynchronous instead) or get dropped into complex tools without context. Far from being plug-and-play, a new remote employee may need weeks to understand who is who and how things really work. During that ramp, they may miss key bits of information floating in silent Slack threads.
- Behavior, not title, matters: Whether someone is W-2 or 1099, what counts is how you manage and integrate them. Simply adding “remote” to a job doesn’t make it a team member. One analysis notes that most remote hires today are effectively outsourced, agencies or freelancers in different systems, meaning you end up treating them like a contractor, not a colleague. The key to good communication is behavior: dedicated time in shared channels, public docs, and daily standups, not the employment contract.
Bottom line: Full-time employees give you availability, but not necessarily visibility. They’re “present,” but they can still feel like strangers if your systems are fragmented. Founders often complain about knowledge gaps or one person always playing messenger between a remote hire and the rest of the team. The result can be over-reliance on email or Zoom (70% of employees even find it difficult to contribute in video calls). In sum, full-timers bring consistency, but you still need a strong, unified communication culture to avoid hidden silos.
Fenoms, Integrated by Default
Fenoms are neither random contractors nor isolated employees; they’re embedded teammates by design. When you hire a Fenom, you plug them right into your workflow and tools from day one, especially Slack. As one Fenoms blog post puts it, “Fenoms (our term for deeply embedded hires) join your workflow like native team members. They don’t sit behind your team, they move with it, driving results without adding to your management load.”. In other words, they are effectively Slack-native and project-native from the start.
- Slack-centric onboarding: Imagine onboarding a hire and immediately adding them to all key Slack channels, dashboards, and docs. As Fenoms advise, “when you hire with Slack as the assumption… your new hire should live in your tools. At the moment they come on board, add them to key Slack channels and connect their accounts to your project tools. Then they’re part of your team’s day-to-day from minute one.”. This contrasts with the typical contractor who stands outside your chat channels.
- Self-managing: Unlike a traditional hire that needs constant hand-holding, Fenoms are vetted to own outcomes, not just tasks. (In fact, Fenoms’ vetting process sees only the top 1% of applicants through six stages of testing and interviewing.) Once in place, Fenoms will proactively update the team on progress, think daily Slack standups or automated reports, without you chasing them down. Fenoms-trained clients often praise their talent for “proactive communication” and “flawless execution.
- Cultural and contextual fit: Fenoms are matched specifically to your needs via a rigorous process. Fenoms reports an 86% first-match success rate, meaning founders usually find someone who “fits like a glove” on the first try. They also go through an intensive bootcamp so they know your industry and style. The goal is that a Fenom feels like an in-house hire, even if they’re halfway around the world. (Clients consistently rate Fenoms work very highly, 87% client satisfaction.)
- Outcome over hours: Fenoms focus on results. They treat your priorities as their own roadmap. Since they’re integrated in your Slack, questions get asked in real time, and blockers get flagged immediately. This keeps the rhythm tight. Slack founder Stewart Butterfield once said Slack is “where work happens,” and Fenoms live that philosophy: Slack isn’t a busy signal for them, it’s a workspace.
Bottom line: Fenoms make remote work feel local. They require almost no extra management because they are embedded in your management system. Instead of managing a person + workstream (as you would with an external contractor), you just manage their outputs, exactly as if they were on your own roster. In practice, that means real-time updates, daily visibility, and accountability built into the tools you already use. When Slack pings, your Fenom hears it like any team member, not as an outsider. This flips the common remote setup on its head: rather than building walls, Fenoms connect every day.
Slack as a Superpower, Why Integration Matters
In remote work, visibility trumps mere availability. It’s one thing for talent to be “clocked in”; it’s another to be seen and heard where the team actually communicates. Research echoes this: remote teams with clear, transparent communication report far higher satisfaction and collaboration. In practice, that means making Slack (or your chosen hub) the center of gravity.
Empirically, teams that treat Slack as their office perform better. Consider this: over 95% of Slack users say they prefer connecting with their team on Slack rather than video calls, and one third of remote workers would rather give up email than Slack. Why? Because Slack combines real-time chat with persistent threads and integrations. It lets you centralize project updates, files, and decisions in one place. As Zendesk puts it, “Slack is the new office… the virtual living space where we catch up with colleagues… watercooler chats, only virtually”. In short, meeting fatigue drops and asynchronous clarity rises when everyone uses the same communication ground.
Fenoms leverage this superpower. Because they live in your Slack, communication flows smoothly:
- Proactive updates: Fenoms can drop daily status snippets into Slack channels or share quick Loom videos, so you’re never in the dark. Unlike a freelancer who checks in only at milestones, a Fenom will ping when a deliverable is in QA or a task is blocked.
- Asking the right questions: Integrated in-channel, Fenoms can jump into ongoing threads to ask clarifying questions exactly when needed. This “pull” model of communication ensures decisions are made with full context, not in isolated emails.
- Real-time collaboration: Need a brainstorm? You can Slack-huddle with Fenoms instantly. Because they’re always listening, they can hop on a call at short notice, pair-code, or annotate a Google Doc in sync with your team. The result is collaboration that feels live, not just a report after the fact.
- Centralized knowledge: With Fenoms, your knowledge base grows in public channels, not silos. They learn your terminology by being in the channels, and they document procedures in shared tools. This makes information easily discoverable for everyone, not stuck in a freelancer’s inbox.
This tight Slack integration is key to solving the communication breakdown. As one Fenoms expert puts it, “Slack isn’t a schedule, it’s the office itself.” By treating your Slack workspace as headquarters, location truly stops being a barrier.
By embedding Fenoms in Slack channels and project tools from day one, remote collaboration becomes seamless. Teams report much less friction when using integrated chat and updates instead of disjointed emails..
Comparison Table, Freelancers vs Full-Time vs Fenoms
Criteria | Freelancers | Full-Time Hires | Fenoms |
Slack-native | ❌ (usually external) | ✅/❌ (depends on setup) | ✅ (built-in by default) |
Self-managing | ✅ (you hire self-starters) | ❌ (often need hand-holding) | ✅ (vetted for initiative) |
Fast onboarding | ❌ (slow context build) | ❌ (slow ramp-up) | ✅ (rapid, integrated) |
Outcome-focused | ✅ (paid by results) | ❌/✅ (varies by training) | ✅ (trained to own results) |
Feels like part of team | ❌ (outsider vibe) | ✅ (official member) | ✅✅ (native teammate) |
This table summarizes why Fenoms excel in communication: they’re Slack-native, self-directed, quick to integrate, and fully team-aligned, whereas freelancers and even some full-timers fall short on one or more axes.
How Founders Win with Fenoms
By using Fenoms, founders gain clarity without extra work. In practice this means:
- Less time managing, more time scaling. You spend fewer hours on status meetings or chasing updates, freeing you to focus on strategy and growth. Fenoms are selected and onboarded to hit the ground running, meaning your OODA loop tightens.
- Clear communication = fewer mistakes. When the whole team (including Fenoms) operates on the same communication platform and routine, it dramatically cuts misunderstandings. Everyone sees the same threads, so alignment and execution speed up. Early adopters report that “deadlines get hit and objectives get met” more reliably with Fenoms built in.
- Culture & bandwidth, without full-time overhead. You get the engagement and cohesion of an in-house team (Fenoms live in your channels), but without long-term employment costs. Even high-integrity contractors can sometimes feel “temporary,” but Fenoms are on more stable contracts and often stay with you long-term, embedding in your culture.
- Proven outcomes: Our clients’ success stories speak for themselves. Companies who struggled with fragmented contractors or slow hires have recaptured hours of productive time by switching to Fenoms. (For real-world examples, see our Client Success Stories with leaders who were once overwhelmed but found operational relief.)
Each Fenom joins your team fully prepared, and feedback loops run automatically. You can get back hours each week in oversight, time you can reinvest into planning, fundraising, or team building.
Don’t Just Hire Remote — Integrate Remote
Remote work isn’t just about where people work, it’s about how they communicate while working. Companies that treat remote hires like attached team members (not as side gigs) consistently outperform others. Fenoms embody this integrated model: they don’t just “get work done,” they “get in your lane.” They share your digital space, your workflows, and your goals as if they were in the next cubicle.
Your team deserves talent that’s in sync, not out of sight. By choosing embedded collaboration as a principle, especially via Slack, you transform “remote work” from a liability into a multiplier. Clear, continuous communication isn’t a luxury; it’s a force multiplier for execution. Whether you’ve struggled with freelancers or found full-timers too slow to ramp up, there is a third way: remote talent that feels like it’s on-site.Founders can’t afford misalignment. If missed updates and communication gaps have held your team back, consider a new approach. Fenoms offer a third path, providing the flexibility of freelancers and the presence of full-timers, but with integrated communication at its core. Ready to see how it works? Let’s talk about building your dream team. Book a discovery call or learn how Fenoms work to get started today.