Hello Patient, a rising healthtech startup focused on patient engagement and healthcare accessibility, has raised $22.5 million in Series A funding to accelerate its mission. The round was backed by a powerful roster of investors including Scale Venture Partners, 8VC, Bling Capital, Max Ventures, REMUS Capital, and FirstLook Partners.

Founded by Alex Cohen, Hello Patient is tackling one of healthcare’s most pressing challenges: how to make patient interactions simpler, faster, and more human in a system that often feels fragmented and overwhelming.

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What Hello Patient Does

Navigating healthcare is notoriously difficult for patients, who often face long wait times, confusing processes, and disconnected systems. Hello Patient offers a digital-first platform that streamlines communication, scheduling, and engagement between patients and healthcare providers.

The platform empowers patients with self-service tools, reduces administrative burdens for providers, and helps health systems close gaps in care. By creating a seamless patient journey from intake to follow-up, Hello Patient aims to improve satisfaction, increase adherence to care plans, and ultimately drive better health outcomes.

In short, Hello Patient isn’t just digitizing healthcare - it’s rebuilding the patient experience around simplicity and trust.

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Why This Funding Round Matters

The $22.5 million Series A raise highlights the urgent need for patient engagement solutions. With healthcare costs continuing to climb and patient expectations shaped by consumer-first industries like retail and fintech, providers can no longer rely on outdated systems.

Investors like Scale Venture Partners and 8VC are known for backing companies that reimagine critical infrastructure. Their involvement suggests that Hello Patient has both the vision and the product strength to address one of healthcare’s biggest bottlenecks: patient access.

And this is where founders should take notice. What Hello Patient proves is that the biggest wins often come not from creating the most advanced technology, but from removing the pain points that nobody else bothered to fix. In healthcare, patients don’t ask for AI-powered diagnostics or futuristic wearables first - they ask for an appointment they can book easily, reminders that keep them on track, and the confidence that their provider is listening. Hello Patient spotted this gap and leaned into it. That’s the ultra value drop: in complex industries, simplicity is the sharpest disruptor.

For founders, the lesson is striking: instead of asking “what’s the most advanced thing we can build?” ask “what’s the most frustrating thing our users put up with daily?” Solve that, and adoption will follow.

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Why It Matters Now

The timing of Hello Patient’s raise couldn’t be more relevant. The healthcare industry is in the middle of a digital transformation accelerated by the pandemic. Patients increasingly expect the same ease of access they enjoy with other digital services - whether it’s booking a ride or managing finances.

Research underscores the urgency:

• Accenture reports that 81% of patients want easier digital access to healthcare services, yet only 36% of providers say they have the right tools in place.
  
• Forrester found that health systems that prioritize patient engagement see two times higher patient loyalty compared to those that don’t.
  
• The global digital health market, valued at $332 billion in 2022, is projected to surpass $900 billion by 2032 (Precedence Research).
  
• According to the CDC, poor patient engagement costs the U.S. healthcare system an estimated $150 billion annually in missed appointments and inefficient care delivery.
  

In this context, Hello Patient’s mission isn’t just timely - it’s essential for improving both financial sustainability and public health outcomes.

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Industry Outlook and Market Potential

Hello Patient operates in a sector that is rapidly expanding and drawing investor interest:

• Patient Engagement Solutions: The global patient engagement market was valued at $19 billion in 2022 and is expected to grow at a CAGR of 14% through 2030 (Grand View Research).
  
• Telehealth Utilization: McKinsey reports that telehealth use is now 38 times higher than pre-pandemic levels, creating an ecosystem where integrated engagement platforms are in high demand.
  
• Healthcare Consumerism: A Deloitte study shows that 49% of patients want personalized recommendations and proactive outreach from providers - exactly the kind of experience Hello Patient is enabling.
  
• Operational Efficiency: According to Bain & Company, hospitals that invest in digital engagement platforms see a 10–15% reduction in no-shows and improved revenue cycle performance.
  

This data makes it clear why Hello Patient’s model resonates with investors: it not only improves care quality but also reduces waste in one of the world’s costliest industries.

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What’s Next for Hello Patient

With its new funding, Hello Patient plans to scale its platform capabilities, grow its engineering and sales teams, and expand its reach across health systems and provider networks. Key areas of focus will include AI-driven personalization, deeper integrations with electronic health records (EHRs), and expansion into new care verticals such as chronic condition management.

The company’s ambition is to make Hello Patient the default digital front door for healthcare, ensuring that every interaction - whether it’s a routine checkup or a complex care pathway - starts with a simple, intuitive experience for patients.

If successful, Hello Patient could redefine how the healthcare system engages with patients, shifting the model from reactive care to proactive, patient-centered health journeys.